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RentSpree

At RentSpree, the company is aimed to create seamless rental experience throughout users in the United States

 
 

transform rental experience in every aspects

 

my career at rentspree

Work duration: July 2020 - June 2023

 

my role as “product designer”

  1. Gather requirements & Analyse problems

  2. Define solution(s) with teams

  3. Plan user testing methods such as

    1. A/B Testing

    2. Concept testing

    3. Usability tests

  4. Design

    1. Draft out user journey

    2. Create wireframe (Lo-fi/Hi-fi)

    3. Design UI; based on design system of the company

  5. Plan project with software engineers & PM

    1. Event storming

    2. Tracking and analytics setup

  6. Launch it!

  7. Sum up results and define what to improve in the next phase

 

projects

Improve Document Upload

Document upload is the feature where we allow agents to request additional documents to applicants. When applicant uploaded them, agent can view and download them from RentSpree. We aim to improve feasibility of this feature upon users feedback on this project.

Coming soon

Rental Client Manager (RCM)

Accept/Deny

Other project related to RentSpree

  • HackSpree

    • Company’s version of Hackaton Event (participate as an event staff member)

Movesy

 

TEAM WORK PrOCESS

design thinking

As the design team, we work together based on ‘Design Thinking’ methodology. This way of work allow us to ideate, test and learn from it really quick.

What I learned the most about being at RentSpree was ‘Able to let go of perfections’ because you wouldn’t know if it’s right until you get it to users hand for real. We tested everything before we launch but it’s not like looking at the real daily lives experience through tracking events.

 

experiment and validate results

Every time after launched, we would create a dashboard that would track all the events that users have been so that we could prove the hypothesis that we set at the beginning.

Experiment models are set to prove those assumptions or hypothesis with the help of event tracking from multiple tools.

Tools used:

  • Amplitude

  • Lucky Orange

  • Google Analytics

 

learn & improve

After all the results are analysed, we measure the importance of it and setup the requirement to improve in the next phase.